Reference

Legal Terms That Cover Your Account

Using ks8 means you agree to the conditions set out here — covering account eligibility, wallet use, and how we handle your data.

Eligibility by regionAccount wallet rulesbKash, Nagad, Rocket conditionsData handling policyContact rights
ks8 Legal Terms That Cover Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a data request, or a dispute related to a transaction via bKash, Nagad, or Rocket, our support team handles legal queries through the channels below. For account-specific issues, have your registered mobile number ready so we can verify your identity before discussing account details.

Live Chat Open the chat widget from any page on ks8 to reach our support team directly for account and legal queries.
Email Support Send detailed legal or data-related requests to our support email; include your account ID for faster handling.
Help Centre Our help centre covers common account, wallet, and eligibility questions with step-by-step answers you can check any time.
ACCOUNT AND DATA STANDARDS

How We Handle Your Data and Account Security

Your account data is stored securely and accessed only for the purposes described in these terms — verifying your identity, processing wallet transactions, and maintaining account records. We do not sell your personal information to third parties. You can request a copy of the data we hold on your account or ask us to correct inaccurate details by contacting support with your registered mobile number.

Data Retention

We keep account and transaction records for as long as required by applicable regulations; you can request details of what we hold.

Cookie Use

Cookies on ks8 support session continuity and account login; you can manage cookie preferences through your browser settings.

Account Security

Login is protected by OTP verification to your registered mobile number; never share your OTP with anyone, including support staff.

Data Requests

To access, correct, or remove your personal data, contact support via live chat or email with your account ID and registered number.

Common Legal and Account Questions

These are the questions we hear most often about account eligibility, data rights, and how our terms apply to wallet transactions in Bangladesh.

Access depends on your local law and the regions we currently support. You are responsible for confirming that using this platform is lawful in your jurisdiction before opening an account.

If your account is closed, any verified balance in your wallet is subject to our withdrawal process. Contact support with your account ID and registered mobile number to initiate a review.

Reach out via live chat or email with your account ID and registered mobile number. We will confirm your identity and provide details of the data we hold on your account.

We may update terms at any time. Continued use of the platform after a change is posted means you accept the updated conditions. Check this page periodically for the current version.

You must be of legal age to engage in online wagering under the laws of your jurisdiction. We do not determine that age on your behalf — you confirm eligibility when you register.

Raise the dispute through our live chat or email support, including your transaction reference and registered mobile number. We will review the wallet record and respond with next steps.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.